loader image

Privacy Policy

Privacy Policy

Last updated: October 27, 2025
Website: https://solid3.xyz
Owner: Solid3 Agency (“we,” “us,” “our”)

1. Introduction

This Privacy Policy explains how Solid3 Agency collects, uses, and protects your personal data when you visit our website, contact us, or use our services.
We are committed to safeguarding your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

  • Name, email address, company name, and contact details
  • Payment and billing information (processed securely via Stripe)
  • Information you submit via forms (e.g., WPForms contact or subscription forms)
  • Any content or files you voluntarily send to us (logos, text, creative materials, etc.)

b. Information Collected Automatically

When you visit our site, we may collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website or source
  • Cookies and similar tracking technologies (see Section 6)

c. Information from Third Parties

We may receive information from:

  • Analytics and advertising platforms (e.g., Google Analytics, Meta Ads, X Ads)
  • Payment processors (e.g., Stripe)
  • Affiliate or partner marketing platforms

3. How We Use Your Information

We use the collected information to:

  • Provide, manage, and improve our services
  • Respond to inquiries and customer support requests
  • Process payments and manage subscriptions
  • Send relevant updates, marketing communications, and service information
  • Analyze site traffic, engagement, and campaign performance
  • Ensure website security and prevent fraud

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contractual necessity – to deliver requested services
  • Legitimate interest – to improve user experience and prevent abuse
  • Legal obligation – to comply with accounting or tax regulations
  • Consent – when you opt in to newsletters or marketing communications

5. How We Share Information

We do not sell or rent your personal data.
We may share limited data with:

  • Service providers (e.g., hosting, analytics, email delivery, payment gateways)
  • Business partners involved in campaigns you approve
  • Legal authorities, if required by law or to protect our rights

All third-party processors are contractually bound to handle your data securely and lawfully.

6. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze performance.
Cookies may be used for:

  • Website functionality
  • Analytics (e.g., Google Analytics)
  • Advertising and remarketing campaigns

You can disable cookies via your browser settings, but some features may not function properly.

7. Data Retention

We retain personal data only as long as necessary for the purposes described above or as required by law.
Once data is no longer needed, it will be securely deleted or anonymized.

8. Data Security

We implement industry-standard security measures, including HTTPS encryption, secure databases, and limited access controls.
However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

9. Your Rights (Under GDPR)

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Restrict or object to data processing
  • Withdraw consent at any time (for marketing emails, etc.)
  • Request a copy of your data in a portable format

To exercise your rights, contact us at business@solid3.xyz.

10. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate safeguards (such as Standard Contractual Clauses or equivalent protection measures).

11. Children’s Privacy

Our website and services are not directed to individuals under the age of 18.
We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date will always reflect the latest version.
We encourage you to review this page occasionally to stay informed.

13. Contact Us

If you have any questions or privacy requests, contact us at:
📧 business@solid3.xyz
🌐 https://solid3.xyz